Last updated June 15, 2026
All orders are verified, processed, and securely dispatched from our global fulfillment network within 24–48 hours following payment confirmation.
Operations Note: our warehouses and global freight partners do not operate on weekends or regional public holidays, which may occasionally extend standard dispatch windows.
Orders are dispatched from strategic fulfillment centers located in Sweden, Italy, Spain, Germany, and the United States.
Standard and express worldwide transit is managed exclusively via DHL, FedEx, or UPS to guarantee secure, trackable delivery.
Return requests must be formally initiated within 14 days of the delivery date recorded by the carrier.
To remain eligible for return, items must be unworn, unused, in their original condition, and retain all original brand tags and packaging.
Contact support@palaceofromanofficial.com with your order number to begin the return process. Our team will provide a return authorization and shipping instructions.
This policy is provided for informational purposes. Palace of Roman Official reserves the right to update these terms; consult with legal counsel to ensure full compliance with applicable consumer protection laws in your jurisdiction.